Banking Insights

April 04, 2022  |  by Jerome Amara

Times have changed and changing the financial services provider has become much more easy and more common than it was a few years ago. All the more reason to keep consumers happy and avoid any kind of frustration like Out-of-service ATMs. Keeping you ATM fleet running 24/7 is the goal, but how to get there?

March 28, 2022  |  by Diebold Nixdorf

If your organization is still in the planning stages of major strategic transformation, use this research to make a connection to the client personas you want to address. Translating the findings into an approach that help differentiate you from the competition.

February 08, 2022  |  by Diebold Nixdorf

Learn how ČSOB strategic decisions to outsource has led to increased efficiencies and reduced costs.

January 24, 2022  |  by Diebold Nixdorf

Learn how Virginia Credit Union increased availability of their ATM fleet to 98%.

December 13, 2021  |  by Jodi Neiding

Although digital and automated transactions are growing, it doesn’t mean that banks can’t provide unique experiences at these channels while maximizing opportunities to generate leads, cross-sell and reinforce cross-channel richness.

November 12, 2021  |  by Habib Hanna

Despite the growing use of digital payments, cash will remain an important payment method; we’re seeing an increase in cash deposits, laying the foundation for a business case for cash recycling.

October 19, 2021  |  by Marcelo Castro

FIs around the globe are taking measures to combat skimming and the race to prevent fraud is never-ending. Anti-skimming technology remains an essential asset to protect consumers and their data from fraud while simultaneously preserving their trust in their bank. See how our ActivEdge card reader has proven to be a game-changer to defeat all known skimmers.

August 02, 2021  |  by David Raj

While there is no one-size-fits-all solution when it comes to ATM security, there are options available to protect your ATMs and network and ensure consumer trust while providing secure services. In this blog we take a short look at the types of attacks FIs must protect themselves against and the importance of an end-to-end holistic approach that features intelligence driven, targeted security solutions that mitigate risks and balance your business needs with your consumers’ expectations for privacy.

July 12, 2021  |  by Scott Weston

How are you optimizing your ATM network from a placement perspective? The best locations are situated where your consumers are going on a daily basis for their everyday shopping needs. Continue reading for some tips to ensure you get the most out of your network.

June 14, 2021  |  by Scott Weston

When building the foundation for a successful ATM strategy there are three key pieces of information you need to consider: Consumer Analysis, Market Analysis, and ATM Network Analysis. Each are equally important, yet very different. Careful analysis of these components will reveal areas of strength and areas for improvement in your ATM network.