Showing: 28 items
Refine ByJanuary 11, 2024 | by Diebold Nixdorf
In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.
September 28, 2022 | by Reint Jan Holterman
Orchestrating all mobiles journeys for customers and associates alike can be tricky and requires a clever strategy upfront. It’s recommended to think upfront about how to proactively monitor your mobile retail ecosystem before hiccups happen, and how to make use of the wealth of real-time data you collect as a retailer.
August 17, 2022 | by Reint Jan Holterman
DN Smart vision technology recognizes the produce item with the scale camera and presents the customer with the proper name of the item. After customer approval, the fresh produce item is added to the transaction in a single click.
May 10, 2022 | by Reint Jan Holterman
Standardized, open interfaces offer new ways to flexibly deploy technology within an existing retail IT landscape. Designing software solutions that are modular can enable retailers to adopt a gradual step-by-step upgrade of their landscape while avoiding the huge risks and associated costs of a big-bang approach.
April 20, 2022 | by Diebold Nixdorf
Efficient, optimized checkout solutions can underpin sustainability initiatives, especially when they’re designed with sustainability at the forefront throughout every phase of the product lifecycle—from product planning, development, production, logistics, operation, service and maintenance to POS.
April 13, 2022 | by Reint Jan Holterman
As retailers continue to transform, they’re working hard to bring different channels and touchpoints together into one seamless journey and “the cloud” is one of the cornerstones for delivering well-connected consumer experiences. Shopping journeys are best orchestrated using a centralized solution running somewhere in the cloud, thereby injecting relevant shopping data right into the journey, regardless of channel, touchpoint or time.
February 23, 2022 | by Reint Jan Holterman
There is a way to work smarter, not harder, to ensure your retail solutions are meeting consumers’ quickly evolving expectations. In this blog we explore two key areas where a new perspective can make a huge difference: digitalization of the c-store, and reducing friction in your store operations.
February 10, 2022 | by Diebold Nixdorf
When it comes to the future of retail shopping, enabling mobile journeys is the next step forward—with store-owned personal shopping devices playing a central role in enticing, exciting and engaging consumers.
January 31, 2022 | by Reint Jan Holterman
In Self-Checkout, 25% of the interruptions are caused by age-restricted items. In general, it took staff 2 -to 3 minutes to resolve an interruption. This has a detrimental effect on customer acceptance and customer confidence in self-checkout solutions. In this blog, find out how Diebold Nixdorf can help reduce or eliminate these disruptions to lead to higher customer satisfaction, shorter queues and lower staffing costs.
January 07, 2022 | by Reint Jan Holterman
Optimize your inventory levels, improve your omnichannel presence and manage connected journeys and efficient operations with one platform. With open APIs that can be customized to your needs, and modular microservices for scalability and flexibility, Vynamic GRx provides grocery retailers with an optimized solution to adapt to customers’ ever-changing needs.
December 17, 2021 | by Reint Jan Holterman
Success in retail requires retailers to keep a close eye on many aspects of the shopping process. What is needed is an integrated approach where journeys, stores and business operations are managed together as a whole – and where changing one part of the equation will immediately impact the other parts.