Banking Insights

May 21, 2019  |  by Juergen Kisters

ATMs are no longer cash-and-dash machines—and with people spending the equivalent of an entire day each week online, usually on a smartphone, financial institutions (FIs) must adopt and augment their self-service channels to engage and retain customers.

May 10, 2019  |  by Norbert Knievel

Consumers are tech-savvy, fickle with their loyalty to a single provider or business, and they expect seamless experiences across digital and physical channels. How are we going to achieve this as an industry?

May 02, 2019  |  by Diebold Nixdorf

See how Vynamic Software is changing the way the world connects to their money.

April 28, 2019  |  by David Phister

While the industry has been focused on preventing sophisticated digital attacks, criminals have reverted back to more low-tech attack methods to access cash—the latest being Transaction Reversal Fraud (TRF). Here's how you can combat it.

April 24, 2019  |  by Diebold Nixdorf

Do away with the restrictions of the teller window and let employees freely interact with customers. Create personalized relationships with customers while taking care of their financial needs in real time, including requests for assistance, opening accounts, checking balances, making transfers, and so much more using only a tablet.

April 17, 2019  |  by Guest Author

"The industry has seen a burgeoning number of Venture Studios launching on a regular basis. Suffice to say, I believe it is time to declare that Studios have become the new Accelerators, which means it probably makes sense for corporate strategy and innovation executives to start thinking about how Studios may be an important new capability in their strategic arsenal." Read more from guest author Steve Gotz about the rise of the Venture Studio.

April 02, 2019  |  by Matthew Phillips

Humanity is the true heart of connected consumer journeys. To create frictionless movement between all channels, financial institutions have to understand the customer experience at a meaningful level. Robots cannot do that — even AI is only as good as the data people feed it — but people can.

March 25, 2019  |  by B. Scott Harroff

Today’s criminals can find, purchase and/or download the details they need to plan an attack of any kind, whether their modus operandi is physical, cyber or data-related. That means financial institutions have to be prepared to fight on every front, but most security protocols still have gaps. In this blog, our security expert lays out the 5 most common security gaps, and how to fix them.

March 18, 2019  |  by Diebold Nixdorf

Financial customer have changed. Have you?

February 28, 2019  |  by Scott Anderson

If you’re considering taking a proactive approach to disruptive innovation, here are four areas where you can make a big impact quickly.