On-Demand Webinar: The Self-Service Equation

October 16, 2019 | DIEBOLD NIXDORF

For many bank strategy teams it’s unclear if traditional branch users are actually the same audience and segments that adopt digital. If you find yourself in this same conundrum, you will benefit from this lively, frank discussion led by Diebold Nixdorf’s Sr. Director of Brand Evangelism, Scott Anderson, and guests Alyson Clarke and Peter Wannemacher, Forrester principal analysts.

Listen now to hear our guest’s point of view as they discuss:

The role of self-service through the lens of the various “actors” in this equation and how automation can benefit each group—when it’s implemented correctly.
How to prepare your branch environment for the way these segments operate today—balancing the right mix of people, process and technology
The level of support and education required to drive adoption and achieve positive outcomes with each audience

Insights

Q&A: The Self-Service Equation

Peter Wannemacher, Forrester principal analyst responds to key questions financial institutions should be laser focused on to stay ahead of the competition and prepared to...

Brochure: DN Series Family Brochure

Learn more about the ATM solution family that will change the way you think about self-service.

On-Demand Webinar: Think Outside of the (ATM) Box

Sit back, relax, and watch our webinar replay on developing an engaging, personalized and digitally-enabled self-service experience for connected consumers.

Video: Thalia Enhances Customer Experience with DN Self-Checkout Solutions

After integrating DN self-checkout solutions into their stores, Thalia customers have more options and employees can spend more time on consulting and service.